Loren A.'s review of Ritz Interactive, Inc.

Ritz Interactive, Inc.

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Complaint Posted 3/8/2011
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Review 3/8/2011
I ordered a camera that ritzcamera.com listed as in stock and ready to ship. After nearly a week, the camera still hadn't shipped. I tried three times (voice, email, chat) to cancel the order as soon as I was wise to the deception. Nobody would confirm the cancellation, nor did I receive the requested emails showing the order had been canceled. The camera showed up anyway, more than two weeks late, though I never received shipping confirmation or tracking info. I was to told to refuse the shipment, which I did. Three days after they received it back, I still had no credit for the return. I contested the charges with my CC company. Here's the bottom line: AVOID RITZCAMERA.COM AT ALL COSTS. I would give them zero stars if I could. They are deceptive, unresponsive and easily the worst online reseller I've ever purchased from.
 
 
 
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Additional Business Information
Hours   Phone   (949) 442-0202 Address   2010 Main Street Suite 550
Irvine, CA 92614
Website   http://www.RitzInteractive.com Email   vance@ritzinteractive.com
Contact   Vance Brown Other  
 
 
 
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