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Review 9/2/2009
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I must admit, I initially went to Amazon before ultimately making a purchase at Air & Water, and I am glad I ended up at Air & Water. The home page at Air & Water is filled with choices and links to just about every cooling and heating product you would need for your home. The site is full of details, guides, and all the information you need to research the products before you buy . Everything on the website is laid out on the left. The sections are self explanatory and extremely helpful to navigate the site. I was in the market for a portable air conditioner that would cool my office which is approximately 250 square feet. I knew I needed something small and compact that didn’t take up too much space. I literally searched every retailer in Orange County. All the units in my price range were extremely expensive, so I gave up and looked online. That’s when I came across the NewAir AC-12000E. This unit was exactly what I was looking for. It was tiny, sleek, and had a remote control. When I placed my order for the NewAir Portable Air Conditioner the process was seamless. They even have an online chat function which I found to be extremely helpful. I had a few questions that I couldn’t find the answer to on their website. The representative I corresponded with through the chat proved to be knowledgeable. I received an email order confirmation initially after I placed my order as well as a email with tracking confirmation. I also received a thank you card a month after I received the unit, which seemed extremely courteous and polite.
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